HP Color LaserJet 3000/3800 (PCL5, PCL6, PS)įor more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:ĩ46394 Error message when you try to connect to a print queue in Windows Vista or in Windows Server 2008: "Windows cannot connect to the printer. More Information Printer drivers that are reported to use the older version of the HPBmini.dll file ![]() To do this, extract the driver to a temporary folder, and then verify the version of the HPBmini.dll file or the Hpcdmc32.dll file. Note Before you install the new HP printer driver, make sure that the version of the HPBmini.dll file is later than 1.0.0.19 or that the version of the Hpcdmc32.dll file is later than 1.0.2.35. ![]() Microsoft does not guarantee the accuracy of this third-party contact information. This contact information may change without notice. Microsoft provides third-party contact information to help you find technical support. To do this, visit the following HP Web site: To resolve this issue, obtain a newer version of the HP printer driver. ![]() This issue occurs because the HP printer driver uses one of the following files:Īn HPBmini.dll file ("HP Mini Installer") whose version is earlier than 1.0.0.19.Īn Hpcdmc32.dll file ("HP Device Management and Configuration") whose version is earlier than 1.0.2.35. You do not have sufficient access to your computer to connect to the selected printer. ![]() Operation could not be completed (error 0x000006be).
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